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Internet Browser: Cache

ResLife Portal recommends using the following Internet Browsers: 
https://garofalo.zendesk.com/hc/en-us/articles/115003079483-Supported-Compatible-browsers 

Since ResLife Portal is a web-based system using HTML & JavaScript, web technologies, sometimes internet browsers will cache a copy of the associated technologies within the internet browsers for the websites you use most often so that they load faster within the internet browser. The downside, is that when ResLife Portal publishes an update release a newer version of the HTML & JavaScript is available, but your internet browser may still be trying to load the cached copy it has stored. The manner in which internet browsers do such actions is outside of the control of ResLife Portal.

Usually the keyboard shortcut keys to clear the Internet Browser Cache on your computer are:

  • PC: CTRL + F5
  • Mac/Apple: Command + Option + R

If you clear your internet browser cache for Google Chrome: https://support.google.com/accounts/answer/32050

 

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