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Report Site Vulnerabilities

At ResLife Portal, we take the security of our users very seriously. We encourage the community to participate in our responsible reporting process. For more information about reporting ResLife Portal-related suspicious activity by a fellow user, click here instead.

If you believe you have discovered a potential security vulnerability on any of the reslifeportal.com or reslifecloud.com domains, please help us fix it as quickly as possible by reporting your findings to us following our Guidelines for Responsible Disclosure (described below). Publicly disclosing a vulnerability can put the entire community at risk, so we urge those reporting vulnerabilities to keep matters private until we can resolve the issue.

Security is very important at ResLife Portal.

 

Guidelines for Responsible Disclosure

If you discover a vulnerability on reslifeportal.com and/or reslifecloud.com, please notify us by email at security-reports@reslifeportal.com using the following guidelines:

  • Please share the security issue with us before making it public on message boards, mailing lists, or other forums
  • Please wait until we notify you that the vulnerability has been resolved before you disclose it to others.  We take the security of our customers very seriously, and some vulnerabilities take longer than others to resolve
  • When submitting a vulnerability, please provide a clear, concise description of steps to reproduce the vulnerability
  • Please provide full details of the security issue, including the web URL and the details of the system where the tests were conducted
  • To receive credit, you must be the first to report the vulnerability, and you must provide us a reasonable amount of time to remediate before you disclose the issue publicly.
  • Your submission will be reviewed and validated by a member of the ResLife Portal team. Providing clear and concise steps to reproduce the issue will help to expedite the response
  • Please do not engage in security research that involves:
    • Potential or actual damage to ResLife Portal users, systems, or applications.
    • Use of an exploit to view data without authorization that involves the corruption of data
    • Requests for compensation for the reporting of security issues through any external marketplace for vulnerabilities, whether black-market or otherwise
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